Fraud Awareness

At Bwagen.com, we prioritize transparency and security in all transactions. This Fraud Awareness Policy aims to educate customers about potential risks in the Japanese used car trading industry and how to safely conduct business with Bwagen.

1. COMMON FRAUD SCHEMES IN USED CAR TRADING

As the global demand for Japanese vehicles increases, fraudulent activities have become more prevalent. Buyers should be aware of the following common scams:

• Fake Dealerships: Fraudsters create counterfeit websites posing as reputable Japanese car exporters.
• Non-Existent Vehicles: Some scammers advertise vehicles they do not own to collect payments fraudulently.
• Tampered Vehicle Histories: Certain sellers manipulate mileage, hide accident reports, or misrepresent vehicle conditions.
• Advance Payment Fraud: Some illegitimate dealers demand full payment upfront but fail to deliver the vehicle.

2. HOW BWAGEN ENSURES SAFE TRANSACTIONS

To protect our customers, Bwagen implements strict fraud prevention measures:

A. Verified Dealership & Licensing

• Bwagen is a legally registered company in Japan with compliance to all export regulations.
• All vehicle listings are backed by official documentation and verified condition reports.

B. Secure Payment System

• We use trusted payment gateways to process transactions securely.
• Bwagen never requests direct bank transfers to personal accounts or third-party payment providers.

C. Complete Transparency

• Every vehicle listing includes high-resolution images, accurate descriptions, and vehicle inspection reports.
• Customers receive official export certificates and necessary paperwork to verify authenticity.

D. Dedicated Customer Support

• Our support team assists buyers throughout the purchasing process to prevent fraud.
• Customers can contact us for verification of any suspicious communication claiming to be from Bwagen.

3. CUSTOMER RESPONSIBILITIES TO AVOID FRAUD

To ensure a safe purchasing experience, we recommend that buyers:

• Verify Dealer Information: Check company registration details and customer reviews.
• Be Cautious of Unrealistic Deals: Prices that are significantly lower than market value may indicate fraud.
• Use Secure Payment Methods: Avoid sending funds via Western Union, MoneyGram, or other untraceable methods.
• Confirm Vehicle Details: Cross-check chassis numbers and history reports with third-party services.
• Avoid Unverified Communications: If you receive an email or message that seems suspicious, contact Bwagen directly before making any payment.

4. REPORTING FRAUD OR SUSPICIOUS ACTIVITY

If you encounter any suspicious activities related to Bwagen or have concerns about a transaction, please report it to our team immediately:

• 📧 Email: support@bwagen.com
• 📍 Address: Tokyo, Japan

Bwagen is committed to maintaining a safe and secure marketplace for all customers. By staying informed and following our guidelines, you can confidently purchase your next vehicle with us.